Returns/Cancellation/Refunds
- Do you accept returns?
We do not accept returns
- Can we cancel an order?
Request a cancellation within 24 hours of purchase. The full amount paid will be refunded.
- What happens if my pottery arrives broken?
Pottery which is damaged in transit will be replaced as soon as possible, just take a photo of it and contact us. It will soon be on its way to you again. Fortunately, due to very good packing, this issue does not happen very often!
- What happens if my pottery arrives broken?